Costco
Retail & groceries
Published report · incomplete scoring evidence
This edition records the findings that can be supported and leaves the remaining indicators unrated. An overall score requires all fifteen indicators; unrated does not mean zero.
Employee support and exercised collective bargaining provide positive evidence. Reported wage gains are weighed alongside an appealed regulator citation concerning delivery-worker pay, producing a mixed security assessment.
Scope: Costco employee practices, with U.S. pay and union outcomes distinguished from global programmes; San Diego delivery workers are included where the regulator found Costco jointly responsible.
Scope, period & review disclosure
What this score covers
Costco employee practices, with U.S. pay and union outcomes distinguished from global programmes; San Diego delivery workers are included where the regulator found Costco jointly responsible.
FY2025 employee report; 2025 union ratification and October 2025 regulator citation; reassessed September 2026 Indicator reassessment: 15 September 2026; earlier observation periods are retained.
This AI-assisted assessment covers selected public evidence. It does not directly measure happiness or every effect the company has on people. How scoring and reviews work →
Published under HAPPYWorth scoring standard v1.1. No independent human research review is recorded.
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Each dimension carries 20% of the total. The score and supporting sources are free. Unlock the report for the full written analysis.
Three evidence indicators
Connection
Not scoredVitality
Not scored1 supporting source
Security
53.3/100Agency
66.7/100How the total is calculated
Reported wellbeing and life experienceNot scored
Workload and recovery60/100
Access to effective support60/100
Belonging and inclusionNot scored
Relationships and peer support60/100
Fair treatment and discrimination60/100
Occupational safetyNot scored
Physical and mental health60/100
Prevention and working conditionsNot scored
Pay and material adequacy40/100
Benefits and income protection60/100
Employment stability60/100
Voice and representation80/100
Learning and progression60/100
Autonomy and informed choice60/100
No overall score is calculated while any indicator remains unrated. Missing evidence is never averaged away or counted as zero.
BEYOND THE SCORECARD
The score is a starting point.
A report brings together the detailed findings behind Costco’s score, with a dated edition you can keep and refer to.
- Written interpretation across all five dimensions
- Evidence references and context in one report
- A downloadable edition for personal or internal use
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This scorecard’s report edition is not currently available to buy.
See a fictional sample ↗Limits and confidence.
Company reports do not prove individual wellbeing or wage adequacy. Union ratification is an interested-party report about a minority of employees. The regulator citation concerns 58 delivery workers and was appealed; the current outcome is unknown. The revised scope makes joint-employment responsibility explicit and does not assess all suppliers or customers. This edition assesses fifteen distinct indicators. Sources do not establish every indicator; incomplete dimensions and the overall total remain unrated. Different populations within the report are identified in individual findings and must not be treated as interchangeable.
- No independent human research review.
- Contrary-evidence search was targeted, not systematic.
- Some evidence is historical or its observation date is not established.
- Fewer than three dimensions have independent evidence.
Compare similar populations, activities and periods. This review may miss harm that was not identified in the sources.
Sources you can inspect.
- Costco: 2025 Sustainability Report, People and metrics ↗
Company disclosure
- California Labor Commissioner: Costco and delivery contractors cited; appeals reported ↗
Regulator or public authority
- Teamsters: ratified Costco national and fleet-driver agreements ↗
External benchmark
- Teamsters Local 174: Costco agreement and worker protections ↗
Worker or union source
Score history.
Previous scores, review dates and source references stay public. Detailed edition notes belong to the full report; a purchase covers only the edition selected.
Sep 15, 2026
Not scoredReviewed · Latest edition
This scorecard →Sep 14, 2026
60/100Reviewed · Previous edition
View scorecard →Sep 14, 2026
64/100Reviewed · Previous edition
View scorecard →Sep 14, 2026
64/100Published · Previous edition
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